BUSINESSES THAT DON'T MOVE FAST DON'T LAST, BUT WHEN DID YOU LAST STEP BACK TO TRULY REFLECT ON THE DECISIONS AND CHOICES THAT YOU HAVE TO MAKE? 
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MANAGEMENT AND LEADERSHIP COURSES 

You or your team can take up these courses in a one-to-one setting or as tailored group leadership training programs. The courses teach leadership techniques and provide your team leaders with the tools they need to build effective and stronger teams. 
 
Find a course for your team. 

COACHING AND HOW TO BE AN EFFECTIVE LEADER 

COURSE DESCRIPTION 

The benefits of coaching are now well recognised in the workplace. Coaching enables people to take personal responsibility and achieve better outcomes with less stress. This training course is aimed at those who are interested in coaching and managers who have responsibility for developing and supporting staff. 

COURSE OUTLINE 

Definition and basic philosophy of coaching 
 
‘Give a man a fish - he eats for a day. 
Teach a man to fish - he eats for a lifetime. 
 
Active listening - Do you listen to respond or listen to hear? 
Introductions to Coaching models, GROW model and Comfort and Stretch and Panic Zone 
Understand the barriers to peak performance and how to deal with them. 
How to facilitate coaching conversations. 
Apply coaching to your Leadership approach. 
Develop potential through coaching. 

EMOTIONAL INTELLIGENCE AND HOW TO SUCCESSFULLY INFLUENCE OTHERS 

COURSE DESCRIPTION 

This course explores the key components of Emotional Intelligence (otherwise known as EI) and how they can be used to greatest effect in professional and personal relationships. We will reflect on Daniel Goleman’s argument that ‘our emotions play a major role in thought, decision making and individual success’. 
 
This course will enhance your understanding of how emotions shape who we are, how we relate to others and how to improve relationships. Participants will leave with tools that shine a light on what EI is and how to use it to greatest effect. 
 
There is a strong view that managers and leaders need to have technical skills. However, they also need personal qualities such as empathy, adaptability, influence and self-awareness. 

COURSE OUTLINE 

Definition and basic philosophy of Emotional Intelligence 
Emotional Intelligence vs IQ 
The five key components of Emotional Intelligence 
Explore how to hold emotions within personal and professional relationships 
Emotional Intelligence within the workplace 
Empathy & relationships for improved communications 
Managing your own emotions to positive outcomes 
 
Learn how emotions help you to connect, influence and manage your people and teams. Discover how to recognise emotions in others, responding to those emotions in order to inspire high performance. 

MANAGING POSITIVE MENTAL HEALTH AND WELLBEING  

COURSE DESCRIPTION 

The Psychological impact of remote and lone working conditions can be potentially severe. This training course is aimed at those who are interested in managing their own and others’ mental health and wellbeing at this time of adapted working patterns and structures. 
 
This training course will be especially beneficial for leaders and managers who have responsibility for developing and supporting staff. 
 
This course will explore the potential risks of working in isolation, how lone working can impact your mental health, and consider techniques and strategies to enhance and protect your wellbeing as you work from home. 

COURSE OUTLINE 

Explore the concepts of Mental Health and Wellbeing 
Examine how the brain functions and general Psychology 
Identify the symptoms and signs of poor mental health 
The potential risks and impacts that working in isolation can have upon us 
Knowing yourself and adapting your working patterns 
Consider what are good working practices for lone working – 
Physical 
psychological/mental state 
approach to working patterns 
Learn coping strategies and tools to clarify perspective and elevate mood. 
Mental Health and colleagues - Supporting vs Diagnosing 

HOW TO SUCCESSFULLY MANAGE YOUR PEOPLE AND TEAMS REMOTELY 

COURSE DESCRIPTION 

One of the impacts of the recent coronavirus pandemic is the significant change in our working patterns and locations. Many people are working from home, in isolated locations, for the very first time. This training course is aimed at anyone who is interested in how they adapt their management and leadership approach to these unusual and challenging times. This training course will be especially beneficial for leaders and managers who have responsibility for developing and supporting staff. 
 
This course will explore the potential risks of managing from a distance, how to effectively respond to your people as they work in isolation and explore how to hold honest and open communication with your people. 

COURSE OUTLINE 

Leadership and Management 
Working remotely is different to managing remotely 
The potential risks and impacts that working in isolation can have upon you and your people 
Know yourself and them so working patterns can be adapted 
Whilst the cat’s away, the mice will play… 
How do you ensure your people remain seen, heard and valued 
Too much or too little? 
Teams/google meets/Zoom expectations, etiquette, and fatigue 
Trust - a successful management style for distance 
Whilst no contact – you must remain connected 

To enquire about these courses or to discuss a particular burning issue in your business that I can help with contact me today. 

SAM BISHOP SERVICES 

Working with me, you and your teams will enjoy the benefits of my experience and business know-how 

My approach to business success 

Grab yourself a coffee. 
Sit back, and experience a flavour of my approach to business management issues. 
Establish the rules of engagement 
Is pressure pushing you forward or holding you back? 
You need 2 layers of motivation 

I’ve coached some great people in some great businesses 

JOIN MY MAILING LIST 
 
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