"Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients."
- Richard Branson - founder of The Virgin Group
Your people are your greatest asset. You know that. Everyone knows it. But the other side of the coin is that they can also be your greatest challenge.
How well do you understand your people?
Do you need to understand them better?
I'll work with you to give you that invaluable insight that every company needs, and often fails to achieve – insight into how your people are feeling, thinking and ultimately performing.
“THE RESPONSIBILITY OF A COMPANY IS TO SERVE THE CUSTOMER. THE RESPONSIBILITY OF LEADERSHIP IS TO SERVE THEIR PEOPLE SO THAT THEIR PEOPLE MAY BETTER SERVE THE CUSTOMER.
IF LEADERS FAIL TO SERVE THEIR PEOPLE FIRST, BOTH CUSTOMER AND COMPANY WILL SUFFER.”
- Simon Sinek - author, motivational speaker and marketing consultant
Working as a consultant brings into play my wealth of experience within the fields of Psychotherapy, Psychology and Performance Coaching. I combine my in-depth knowledge to present a unique approach and perspective that takes into account all aspects of your people - how they feel, think and behave.
ADAPTING TO A CHANGING BUSINESS ENVIRONMENT
My role as a business consultant has been even more important in recent months as businesses seek to support their people as they transition out of working from home and start returning to the workplace – whether it's a complete or a hybrid return to work.
An employee of an organisation recently told me that going back to the office can be unsettling – like the first day back at school -
Where do I go?
What will it be like?
Will I be ok?
Your people's anxieties and stress levels will be heightened as they approach another significant period of change and make adjustments within their lives.
“EMPLOYEES WHO BELIEVE THAT MANAGEMENT IS CONCERNED ABOUT THEM AS A WHOLE PERSON – NOT JUST AN EMPLOYEE – ARE MORE PRODUCTIVE, MORE SATISFIED, MORE FULFILLED. SATISFIED EMPLOYEES MEAN SATISFIED CUSTOMERS, WHICH LEADS TO PROFITABILITY.”
- Anne M. Mulcahy - former CEO of Xerox
My approach to business success
Grab yourself a coffee.
Sit back, and experience a flavour of my approach to business management issues.
I’ve coached some great people in some great businesses
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